Services
Research and Development
We have undertaken about 1000 development projects over the whole spectrum of refractories technologies. We therefore have a wider range of technologies than the large refractories companies. We have a very sophisticated and well maintained system of technology records. We can therefore produce a refractory material appropriate to your application “off the shelf”, and refine it your ideal properties within days.
Compliance Control
Many corporate refractories consumers do not have adequate in house expertise to do quality control on their refractories. In this situation, they suffer a number of problems;
Suppliers offer the wrong materials.
The client gives the wrong requirements.
The supplier offers a high grade material and supplies a low grade material.
The client cannot determine which aspect of his service environment is causing the refractory to fail.
The client is operating his furnace in a manner severely detrimental to refractory performance.
For all these problems, the client needs a part time consultant.
Testing of Binders
We are inundated by requests to help develop binders for different projects. We cannot fulfill all the requests. We therefore have to be selective and only do the ones that are likely to succeed and bring us sales of binders.
The criteria for selection are the following:
Will the product be commercially viable? (What price per ton can be achieved?)
What are the technical requirements for the product? (Waterproof, water resistant, temperature, etc.)
What is the material?
What size are the particles?
Is the process briquetting, extrusion or pelletising?
What is the scale of the project, in tons per hour?
Does the client have the equipment?
Have we got a sample?
Has any work already been done?
If the project looks viable and easy we will do the initial tests free of charge. If it looks unlikely to succeed, we will charge for the initial testing, usually about R6000.00 plus VAT, on the understanding that the results are likely to be negative, but the client will get an idea of WHY it is not feasible.
If you want your product tested, submit a sample, answer questions 1 to 9 and we will quote on initial evaluation.
QA
Since our founding twenty years ago, we've developed a robust, proactive, internal quality verification and oversight process. Our method diverges substantially from formulaic frameworks such as ISO and SABS, which are suited for bulk production within a restricted product range. We've fashioned our quality assurance tactic to best fit specific implementations with appropriate materials. We’ve instituted an extensive, intricate, and demanding system for this purpose. It’s more intensive than ISO and SABS protocols, involving surplus paperwork, albeit all custom-fitted to the core of our service offering. Our technique, accessible to everyone in the research and development sphere grappling with similar tech retention challenges, could be the perfect solution.